Privacy Policy

Your privacy is critically important to us.

It is Utopia IV Infusions’ policy to respect and protect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.utopiaiv.com  (hereinafter referred to as “Utopia IV Infusions,” “we,” “our,” or “us”). We are committed to safeguarding any personally identifiable information you may provide to us through the website.

This Privacy Policy explains what information may be collected on our website, how that information is used, and under what circumstances it may be disclosed to third parties. It applies solely to information collected through our website and does not extend to information gathered from other sources, such as in-person services or third-party platforms.

This Privacy Policy, along with the Terms and Conditions posted on our website, outlines the general rules and policies governing your use of our website. Depending on your activities while visiting our site, you may also be asked to agree to additional terms and conditions specific to certain services or features.

We may collect personal information such as your name, email address, phone number, and service address. Health and wellness information that you voluntarily provide may also be collected to help customize your IV or injection services. Additionally, we may collect information about your communication preferences, including text (SMS), phone, and email contact, as well as technical data such as your IP address, browser type, and site activity through cookies or analytics tools.

Your information is used to schedule and manage appointments, communicate about services, promotions, and updates, and to improve our website and overall customer experience. It may also be used to personalize your wellness experience and to comply with applicable laws and healthcare regulations. All personal information is used solely for business, operational, and service-related purposes.

By providing your phone number, you consent to receive text (SMS) messages from Utopia IV Infusions regarding appointments, promotions, or important updates related to our services. SMS consent is not shared with third parties or affiliates. You may opt out of SMS messages at any time by replying “STOP” to any text message we send.

Utopia IV Infusions does not sell, rent, or trade your personal information. We may share your data only with trusted service providers who assist with our operations, such as scheduling software, payment processing, and IT support. Information may also be shared with licensed medical oversight providers when required for compliance with professional standards, or with regulatory authorities when required by law or to protect our rights and safety. All partners and providers are required to maintain the confidentiality and security of your information.

Our website may contain links to external websites that are not operated or controlled by Utopia IV Infusions. If you click on a third-party link, you will be directed to that party’s website. We strongly encourage you to review the Privacy Policy and Terms and Conditions of every website you visit, as their policies may differ from ours.

Utopia IV Infusions has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites, products, or services. Accessing third-party links from our website is done at your own discretion and risk.

Utopia IV Infusions may use Google Ads and remarketing services to advertise on third-party websites (including Google) to previous visitors of our website. This allows us to display ads to individuals who have previously shown interest in our services—for example, visitors who began filling out a contact form but did not complete it.

These advertisements may appear on Google search results pages or on other sites within the Google Display Network. Third-party vendors, including Google, use cookies to display ads based on a user’s past visits to our website. Any data collected will be handled in accordance with both this Privacy Policy and Google’s Privacy Policy.

You can adjust your preferences for how Google advertises to you by visiting the Google Ad Preferences page. If you prefer, you can also opt out of interest-based advertising entirely by changing your cookie settings or using a browser plugin such as the Google Analytics Opt-Out Add-on.

We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we take reasonable precautions to safeguard your data, please note that no online transmission or storage system can be guaranteed to be completely secure.

You have the right to request access to or correction of your personal information, withdraw consent to marketing or SMS communications, and request deletion of your personal information where legally permitted. To exercise these rights, please contact us at contact@utopiaiv.com.

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page. Continued use of our website or services after updates have been posted indicates your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact:
Utopia IV Infusions
Email: contact@utopiaiv.com
Phone: (817) 646-8111
Website: www.utopiaiv.com