FREQUENTLY ASKED QUESTIONS

YES! We come to your home, office or hotel without any travel fee if you are within our service area.

We are open 9am - 9pm. If you are located within the DFW metro area or closely surrounding then we can likely serve you.

In some cases, yes. If you are located outside of our standard service area, a travel fee may apply. This will always be discussed and confirmed prior to your visit so there are no surprises. The fee amount depends on driving distance and travel time. Clients located within the DFW metro area will NOT be charged a travel fee.

Yes. A $75 cancellation fee may apply if a mobile appointment is canceled less than one hour before the scheduled time. This fee may be waived at the discretion of the on-call administrator depending on the situation.

Yes. Mobile visits must total at least $100.

Clients spending less than $150 are charged a $30 GFE fee. This fee is only billed once per calendar year per client. If a client spends $150 or more on a visit, the GFE fee is automatically waived.

Utopia IV Infusions is under the direction of a Texas-licensed medical doctor. While we do not accept insurance, we gladly accept payment by credit card, debit card, check, cash, HSA and FSA cards.

Depending on the patient and what you receive, our IV appointments usually take anywhere from 30-60 minutes.

Frequency varies by your health goals—some clients receive IV therapy weekly, others monthly or as needed. Many patients find that getting an IV at the first sign of a migraine or sickness will lessen it's severity or prevent it altogether!

We are able to treat patients who are ages 13 and older. The patient must voluntarily consent to IV therapy and be able to receive the IV and infusion without physical restraint or undue difficulty.

We have a large variety of patients that we see. General illness, fatigue, and dehydration are our most frequently seen patients, along with hangovers & food poisoning.

Before your first IV drip, you’ll meet with one of our licensed medical professionals to review your health history and ensure an IV drip is safe for you. While most clients are great candidates, certain conditions may prevent someone from receiving an IV drip — such as severe heart, liver, or kidney disease; or specific metabolic or genetic disorders. Your safety always comes first, and our team will guide you in choosing the safest, most effective wellness option for your needs.

IV therapy for hospice patients is focused on comfort and quality of life, not curative treatment. Infusions may be given to ease symptoms like dehydration or fatigue, only under medical supervision and in coordination with the hospice care team to ensure the patient’s comfort and dignity remain the top priority.

Our medical professionals are highly experienced in IV placement and use techniques and products designed to minimize discomfort. Because our services are elective rather than emergency-based, we can take the time needed to find the best vein for IV access. In the rare event that IV access cannot be established, intramuscular (IM) medications may still be an option to meet your needs.